Locations
We can deliver our hoists across London and the South East. The following towns and cities fall within our catchment area:
Berkshire - Reading, Bracknell, Maidenhead, Newbury, Windsor, Wokingham, Abingdon
Buckinghamshire - Aylesbury, Milton Keynes, Slough, Buckingham, High Wycombe
Essex - Basildon, Romford, Harlow, Brentwood, West Ham
Greater London - City of London, City of Westminster, Kensington and Chelsea, Hammersmith and Fulham, Wandsworth, Lambeth, Southwark, Tower Hamlets, Hackney, Islington, Camden, Brent, Ealing, Hounslow, Richmond upon Thames, Kingston upon Thames, Merton, Sutton
Hampshire - Winchester, Portsmouth, Basingstoke
Hertfordshire - Hertford, Watford, St. Albans, Hemel Hempstead, Stevenage, Hatfield
Kent - Maidstone, Canterbury, Bromley, Rochester, Margate, Folkestone, Dover, Greenwich
Oxfordshire - Oxford, Banbury, Bicester, Henley-on-Thames, Thame
Surrey - Guildford, Croydon, Woking, Sutton, Kingston-on-Thames
Sussex - Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham
If you would prefer to collect your hoist from our Chessington HQ, this is possible. Please call us first to place the order, so that we can have your hoist ready to collect for when you arrive.
Cost
There is a £90 (ex VAT) charge for delivery, setup and demonstration of hoists hired from us, and a £60 (ex VAT) charge for collection at the end of the hire.
Process
We can deliver all our products within five working days. However, we will usually deliver them much quicker than this, either on the next day, or even the day of order. You can book in a convenient delivery time when you place your order.
We deliver all our hoists in a Wheelfreedom van to your address. A product specialist will then set up your equipment, making any adjustments necessary, and will then demonstrate the hoist, so that you are confident with its usage.
Our product specialists are experienced with handovers, and will spend as long as necessary to ensure you are comfortable with the equipment. As part of the handover process, we will carry out a full assessment to ensure that the equipment is suitable for the user - we therefore require that the person operating the hoist equipment is present on delivery, as well as ideally the person being hoisted.
Returning Equipment
When you have finished with your hoist hire, please contact us to arrange collection. We will collect the hoist from your address in a Wheelfreedom van, and our technician will perform any disassembly of the equipment that is necessary.
We are able to collect the equipment from a different location to the one it was delivered to, providing this is within our catchment area. However, if this is further away, there may be a surcharge for the collection.
