At Wheelfreedom, we understand that many of our customers will be hiring mobility equipment for the first time, and therefore how important it is to have good advice and a reliable service. We aim to make the entire ordering process as smooth as possible, and our customer services team is here to talk you through the different options available, giving you the peace of mind that the equipment you hire will be suitable for your needs.
Manual Wheelchair Hire Service
Our Service
We pioneered the original nationwide wheelchair hire service back in 2007, and continue to provide the only all-inclusive rental service to this day. We have helped out tens of thousands of customers, and you can learn more about their experiences here. When hiring from us, all of the following comes as standard, with no additional charges or hidden extras:
Full international insurance - with no excess, and wear and tear covered, giving you peace of mind as you travel.
Free next-morning replacement - in case of any problems, to keep you mobile.
All deliveries by midday - our standard delivery charge covers morning delivery, so you don't need to wait in all day.
Flexible hire periods - no need to decide in advance how long you want your equipment for, as we understand needs and recovery periods aren't always certain.
Range of sizes available - including different seat widths, to provide a comfortable fit for those of different body sizes and shapes. We don't believe that "one size fits all".
Next-day delivery - just order by 3.30 pm.
Bespoke foldable transport box - smart and easy to store.
Fully serviced and steam-cleaned - so your wheelchair arrives in the condition you'd expect.
No notice period for cancellations - we can collect the working day after you contact us.
Crash-tested equipment - all our wheelchairs except the Bariatric Wheelchair are fully crash-tested.
No deposit taken - to keep things affordable for you.
Our Products
We offer a range of wheelchair hire and other equipment hire, including:
Lightweight, foldable wheelchairs
Elevating leg rests for injury recovery
Heavy user and bariatric wheelchairs
Paediatric wheelchairs for children
Tilt in space wheelchairs for those with more advanced needs
Power-assisted wheelchairs to take the strain off pushing
Rollators to aid walking
All our wheelchairs are supplied to meet a particular need - we don't offer a confusing array of products that all do the same thing. We have carefully sourced reliable, effective, and transportable products to ensure they do the job for you. They are all thoroughly cleaned and serviced in between hires, to ensure that your equipment arrives with you in good working order.
Ordering and Delivery
The need for renting a wheelchair or rollator is often unplanned and urgent. As such, we offer next-morning delivery for all our manual mobility products (except the Tilt in Space wheelchair) across mainland Britain.
Simply place an order by 3.30pm on a weekday, and we will deliver your wheelchair to you the next working morning. Should it be required, pre-10.30 and Saturday deliveries are available for an additional cost - these can be requested when ordering.
We ship our wheelchairs and rollators in a custom made Wheelfreedom box, which collapses for easy storage for use again at the end of the hire period. Our wheelchairs simply require unfolding and the footrests to be clipped on, with our team on hand should you have any queries.
Orders for hire can be placed over the phone with one of our friendly and knowledgeable customer service staff.
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