Assessments are two-hour sessions involving a conversation with one of our specialists to understand your health condition and goals. As part of the assessment, our specialists will provide product demonstrations and allow you to try different products. Depending on your needs, the specialist might conduct a series of tests to evaluate your current physiology, musculoskeletal capabilities, and range of motion.
About Our Clinical Assessments
If you have complex postural and seating needs, you can speak to our clinical team who will guide you through our range of clinical products including powerchairs, special controls or specialised seating products to best support you.
During an assessment, our clinical assessor would speak to you about your health condition, lifestyle and goals, as well as identify any pressure risks. By understanding the needs of our patients, we can identify the right mobility solutions to optimise comfort and functionality. Our team selectively picks from an extensive range of specialised mobility products such as powerchairs, special controls, custom moulded seats and pressure mapping tools to deliver a precisely tailored solution designed for the patient.
Our private clinical room has a patient hoist for individuals who need assistance during transfers and a plinth to establish the patient’s range of motion and musculoskeletal capabilities. Based on the results, the assessor will determine if you require heightened pressure relief, accommodation or correction of asymmetry or perhaps even a focus on targeted support for greater limb function. By accounting for both the physical results and your personal goals, the clinical assessor will configure the product to provide a holistic mobility solution.
What happens during a clinical assessment?
Pressure mapping
Pressure mapping is a useful tool for patients at risk of skin breakdown and pressure sores. A pressure map offers a visual aid for the specific location and intensity of increased pressure so often experienced by wheelchair users.
Over 250 pressure sensors are encased in a stretch fabric which is then placed on top of a cushion to be sat on. The pressure map is connected to a device which generates a real-time image resembling a "heat map" showing the spectrum of high and low pressures, the centre of gravity and the direction of shear forces. The information obtained from the pressure map will be documented as evidence and used to make comparisons between potential seating solutions. Using a pressure map often gives our clients additional reassurance that their chosen solution is optimal for them and their requirements.
We are also able to offer advice on in-situ sensor systems for those who would like to have access to their map throughout the day or monitor progress over a longer period.
How much does a clinical assessment cost?
A clinical assessment in our private clinical room in Chessington would cost £250. If you are unable to travel to our showroom, we can do clinical assessments at £500 in the comfort of your home if you reside in London or the South East of England.
The assessment fee covers the assessment itself and pressure mapping. Provision of a detailed written clinical report containing findings and recommendations is also available for an additional £250.
What happens after your purchase?
After purchase, you will have a new mobility companion to aid your journeys, boost your confidence and provide you with functional independence. To ensure you are happy with the solution, our team will give you a call approximately 3 weeks after a purchase
In some cases, customers might require further adjustments and revisions. A second assessment can be arranged to determine if the product is the right fit for you after a purchase. However, the flexibility of each product can vary and some products cannot be physically reconfigured once manufactured. Speak to your assessor if you are uncertain about a product.
If you run into any technical issues with the product, contact our team to arrange a repair with our in-house engineering team. We also offer warranties on certain products which will cover the costs of certain repairs.
Arrange an assessment
Call 0800 025 8005 to speak to our customer service team who will help you arrange an appointment with a clinical assessor. A chat with the customer service team will help us determine if you require a clinical assessment and book you in. Our specialists will help you better understand how your physiology, lifestyle and health condition would affect your posture, and deliver the right mobility solution for you.
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