Built to order
Active wheelchairs such as this are built to order following an assessment with one of our Prescriptive Assessors. This allows us to measure up the wheelchair user so that their equipment provides a perfect fit for them, as well as demonstrating and assessing for the various options. Active wheelchairs can have a vast range of options so they best fit your experience, lifestyle and preferred set-up, and can be supplied with specialist seating solutions such as pressure relieving cushions and posture-supporting backrests for those with advanced seating requirements.
Assessments
We can carry out assessments either at our Chessington HQ where you will have the opportunity to try out our full range of products, or at your home address where we can also assess the environment you will be using the wheelchair around.
Our assessors are experienced with all aspects of the wheelchairs we supply, and can demonstrate and assess for all the options available. Should you wish to have a clinical input as well, for example if you require complex seating solutions, then we can arrange to assess alongside one of our partnered Occupational Therapists - there is a charge for this service.
Process
Following your consultation, we will provide a quote for the wheelchair (or wheelchairs) as assessed with you. When you are ready to order we will need to take a 50% non-refundable deposit to commence the build. Active wheelchairs tend to take 3 - 5 weeks to be built - we will advise you of the current build time at the time of order, and keep you updated as the build progresses.
Once your wheelchair has been built, it can be collected from our Chessington HQ, or we can arrange delivery to your home address. We will set up your equipment, making any adjustments necessary to ensure that your chosen wheelchair is perfectly fitted for your comfort and balance, and spend the time with you to ensure that you are confident with its usage.
We understand that every person is an individual, and that some people may require longer to get used to their new wheelchair - particularly if this is the first time they have used one, or they have advanced seating requirements. Our staff are experienced with handovers, and will spend as long as necessary to ensure you are comfortable with the equipment.
Locations
We can deliver all our wheelchairs across London and the South East. The following towns and cities fall within our catchment area:
Berkshire - Reading, Bracknell, Maidenhead, Newbury, Windsor, Wokingham, Abingdon
Buckinghamshire - Aylesbury, Milton Keynes, Slough, Buckingham, High Wycombe
Essex - Basildon, Romford, Harlow, Brentwood, West Ham
Greater London - City of London, City of Westminster, Kensington and Chelsea, Hammersmith and Fulham, Wandsworth, Lambeth, Southwark, Tower Hamlets, Hackney, Islington, Camden, Brent, Ealing, Hounslow, Richmond upon Thames, Kingston upon Thames, Merton, Sutton
Hampshire - Winchester, Portsmouth, Basingstoke
Hertfordshire - Hertford, Watford, St. Albans, Hemel Hempstead, Stevenage, Hatfield
Kent - Maidstone, Canterbury, Bromley, Rochester, Margate, Folkestone, Dover, Greenwich
Oxfordshire - Oxford, Banbury, Bicester, Henley-on-Thames, Thame
Surrey - Guildford, Croydon, Woking, Sutton, Kingston-on-Thames
Sussex - Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham
