We are absolutely delighted to have been nominated for Best Customer Service Initiative at the AMP Awards 2019. Customer service is at the very heart of our business and we consider it one of the most important components of working in this industry. We endeavour to give our customers everything we can to help them and give the best possible service, so to even be nominated makes us very proud.
AMP (Access and Mobility Professional) is an industry leading trade magazine and here’s what AMP had to say about us:
Wheelfreedom: Wheelfreedom’s management has created a proven a model which amplifies customer service to the extreme. It operates a business that few dealers in the industry would be able to mimic and the results are extremely satisfied customers. One of the industry’s top manufacturers admits that it has never received a single complaint from a Wheelfreedom customer, illustrating the focus the distributor places on client care. In recent months, the business has been selected to represent trusting suppliers at customer-facing events. Wheelfreedom has taken an active role in the question of mobility scooter safety this year, weighing in at industry events, ultimately, to the benefit of end-users
We were named Powered Wheelchair Dealer of the year for 2018 by Sunrise Medical and have been moving from strength to strength in recent years. We are determined to keep this going and provide the best service we can for all of you.
For more information about our service please call our award nominated customer service team on 0800 0258 005, alternatively you can contact us through Facebook, Instagram or Twitter @Wheelfreedom.
